A Matter of Trust

By Todd Wojnowski

“Trust me.” -- It’s perhaps the least-trustworthy sentence in existence—even children know to put their guards up when they hear it. There’s something diabolical in it that we connect with Hollywood villains and used car salesmen. Directly asking people to trust you is a sure way to tip off that they probably have no reason to, probably shouldn’t.

Tags:

The Customer Is God Delusion

By Philip Patrick

As an agnostic, I have never really felt comfortable with the whole “customer is God” philosophy. I know I’m supposed to feel charmed, but I can’t help experiencing mild embarrassment as I am showered with “welcomes” and “thank yous” and “I’ll be waiting for your next visits” by shop staff in Japan, often when I have only dropped into their store to get out of the rain. Basically, I don’t think I’ve really earned it.

A Taste of Japan

By Joan Bailey

Melon-flavored ice cream from Hokkaido. Natamame (sword bean) tea from Hyogo. Mikan juice from Wakayama. Usually such unique regional items can only be savored by visiting the prefecture or city they are from.

Tags:

Left Behind

By Jane Kitagawa

“The gentleman was here on a holiday in January 2013 with his family,” explains Bruce Gherbetti, deputy chairman of Kizuna Child-Parent Reunion, discussing the case of a Canadian man who had reached out to their organization after his Japanese wife abducted their son.

Tags:

Subscribe to RSS - metro