November 1996
Vol. 3, No.10



(Due to the transient nature of the internet, some of these links may have expired or no longer exist.-editors)



Cable TV and the Internet: A Marriage of Necessity?

In the tradition of omiai (arranged marriage), Japan's cable TV operators and Internet service providers are courting each other as prospective business partners. And by continuing to throw around its considerable weight, telecom giant NTT is serving as the inadvertent nakôdo (matchmaker).

by Noriko Takezaki

The Emerging World of Cyberpayments

Computing Japan is proud to have been selected as media sponsor (along with the Yomiuri Shimbun) of the CyberPayments@Tokyo conference

by Wm. Auckerman

Japan's Intranet Business Gets Ready to Roll

Japan may now be up to a year behind the US in deploying intranets, but the conditions are ripe for Japanese corporations to quickly close the lead.

by John Boyd

Choosing an Internet Service Provider

Not yet on the Net? Check our definitive guide to Japanese Internet Service Providers and choose an ISP near you

by Wm. Auckerman

BenchMarketing Japan: Realtime Strategies for Customer Satisfaction

This month's column stresses the importance of understanding the whole customer chain when evaluating customer satisfaction, with particular focus on the role played by service providers.

by JD Power & Regis McKenna




Editor's Page (11/96)

Query Column (11/96) Thomas Caldwell

The Digital Forest (11/96) Forest Linton

Industry News (11/96)

The Help Desk (10/96)

The Mac Chooser (11/96) John Tyler

Industry Eye (11/96) John Boyd

News Briefs (10/96)