Japan Third Party— The Value of Being Bilingual and Bicultural - Kazuaki Mori (1)
Discovering the Third Party
The JTP story started in 1982 when CEO Kazuaki Mori was attending a Rotarian conference in Austin, Texas, on behalf of his Japanese employer. Mori worked in the Field Service division of Omron, and was at the conference to learn more about how to support Omron’s ATM business in the USA. As one of the few non-Americans in the room, he quickly struck up a conversation with the gentleman sitting next to him, and mentioned how Omron was struggling with how to support their ATM business in the States. The man asked him why Omron, an ATM maker, was trying to be a field service company. “Surely,” he said, “You would want someone with an already established third party service network to do the work?”
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